kippers cash back

Privacy notice

How KZN Print Media looks after your personal information under the Protection of Personal Information Act (POPIA). Last updated: November 2026.

Who we are

KZN Print Media (the "responsible party") runs the Kippers Cash Back loyalty programme. Questions or requests: rico@kznprintmedia.co.za (Information Officer: Rico Verhoef).

What we collect

  • Your name, cell number and email address.
  • Your Kipper card details: customer code, cashback balance and rate.
  • Your order history with us: order amounts, invoice numbers, cashback earned and redeemed, and which staff member captured it.
  • Whether you agreed to receive marketing emails, and when.

Why we use it

  • To run your cashback card — crediting and redeeming cashback and showing you your balance.
  • To let you sign in securely (we email you a one-time sign-in link).
  • To keep accurate business and tax records.
  • To send you specials, promotions and news only if you ticked the opt-in box. You can change this at any time in the app under "Your preferences", or with the unsubscribe link in any email.

Who we share it with

We never sell your information. We use trusted service providers (operators) who process it on our behalf under contract:

  • Google Firebase — secure hosting, sign-in and database for this app.
  • Brevo — sending marketing emails, for customers who opted in only.

These providers may store information on servers outside South Africa, with safeguards that meet POPIA's requirements for cross-border transfers.

How we protect it

Only you can see your own card after signing in. Only authorised KZN Print Media staff, with their own personal logins, can look up members, and every change to a balance is recorded with the staff member's name.

How long we keep it

For as long as your card is active, and afterwards for as long as the law requires us to keep financial records (generally five years). Marketing consent records are kept as proof of your choice.

Your rights

You may ask to see the information we hold about you, ask us to correct or delete it, or object to us using it for marketing. Email us and we'll respond within a reasonable time. If you're unhappy with our response, you may complain to the Information Regulator: inforegulator.org.za.

Back to my Kipper card